Help / FAQ
> 1. How can I contact your shop?
You can contact us via: - Email: kilmainhamgaolbooks@gmail.com - Phone or Whatssap: 01 628 6702 You can also visit us at Kilmainhan Courthouse, Inchicore Rd, Kilmainham, Dublin 8, D08 RK28 OPENING HOURS Monday to Sunday 9:30am to 5pm
> 2. How do I place an order?
To place an order, simply browse our products, add the items you wish to purchase to your cart, and proceed to checkout. Follow the instructions to complete your purchase.
> 3. Can I modify or cancel my order after it's been placed?
Orders can be modified or canceled within [X hours] of placing the order. Please contact our customer support team as soon as possible to request changes.
> 4. How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on our website or the courier’s website. Also if you selected Pick up in store, you are going to receive a confrimation email when the order is ready to it.
> 5. What shipping options are available?
We offer various shipping options including standard, expedited, and express shipping. Shipping costs and delivery times will be calculated at checkout.
> 6. Do you ship internationally?
Yes, we offer international shipping to most countries. Shipping rates and delivery times may vary depending on the destination.
> 7. How long does shipping take?
Standard shipping typically takes [X to Y days], expedited shipping takes [X to Y days], and express shipping takes [X to Y days]. International shipping times may vary.
> 8. What is your return policy?? ***WE HAVE?
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> 9. What payment methods do you accept?
We accept payment methods with credit/debit cards (Visa, MasterCard,Discovery, American Express), PayPal, and [any other payment methods you accept].
> 10. Is my payment information secure?
Yes, we use secure encryption technology to protect your payment information. Your data is handled with the utmost confidentiality and security.
> 11. Do I need to create an account to place an order?
No, you can place an order as a guest. However, creating an account allows you to track your orders, receive order updates and store your information for faster checkout.
> 7. How long does shipping take?
Standard shipping typically takes [X to Y days], expedited shipping takes [X to Y days], and express shipping takes [X to Y days]. International shipping times may vary.
> 7. How long does shipping take?
Standard shipping typically takes [X to Y days], expedited shipping takes [X to Y days], and express shipping takes [X to Y days]. International shipping times may vary.